Fact Sheet
Matrix-Data Action Account Management Service: Delivering the best results for you
Matrix-Action™ is dedicated to delivering the best results to you, and to providing the highest level of service. We continually review and refine our processes to ensure that you get the best possible channel for business critical and marketing communication. If you choose to outsource your intelligence-driven projects to us you will be assigned a dedicated Account Manager.
Objective
We ensure that every project is delivered to your exacting specifications, on
budget and on time.
Matrix-Action™
serves as a gateway to our varied suite of products and services, and your
account manager is responsible for pulling the various elements together, from
start to finish, giving you the ideal cost-effective solution for your
requirements.
Campaign Management
Even with the most traditional form of direct marketing, customers now expect
the information to be relevant to them. With the increasing range of digital
channels it has become more challenging to capture the right audience with the
right message. Our account managers will help you to deliver the best possible
campaign and will support you on every level.
Statutory Mailings
Matrix-Action™carries out statutory
mailings for a number of our clients. Among many other regulatory obligations
from FSA, financial organisations must inform their customers of specific
activity that may affect their investment. Separately, they must inform them of
their investment status through the issue of account statements. It is critical
for financial firms to comply with these guidelines as failing to do so will
result in a regulatory breach, which they must report to the FSA. The FSA then
determines whether or not the company has to pay a fine based on the extent of
the breach and the systems and measures that the company put in place to avoid
breaches.
Results & Analysis
We will work closely with you to develop an individual project plan to meet
each your specific requirements. Our investment in the latest technology
enables us to perform detailed analysis for each campaign showing real return
on investment and allowing for constant improvement from the insight gained,
utilising powerful analytical software from our
Matrix-Clarity™
product range.
To discuss your digital marketing needs in more detail and to learn more about Action™, please contact our sales team, through the website, via email sales@matrix-data.co.uk or by telephone on 020 7074 1200.
HIGHLIGHTS
CAMPAIGN MANAGEMENT
Matrix-Data Solutions has over 20 years experience in managing on and online marketing campaigns in the Financial sector, including a number of on-going complex regulatory and statement campaigns, and can assist in the following aspects of any campaign or marketing requirements:
- Planning
- Targeting
- Account Management
- Project & Campaign Management
- Web design/hosting
- Email set up and dispatch
- Online campaign management tools
- Digital Marketing Platforms
- Personalisation/Lasering
- Fulfillment
- Response Handling and Analysis